jeta96's Privacy Policy —
Your Information Is Safe With Us

What Information We Collect

When registering and using services on jeta96, we may collect the following types of information:

a) Personal Identity Information

• Full name and date of birth (for age verification — services are provided only to users aged 21 and above)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification when required)

b) Financial Information

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction history and amounts
• Deposit and withdrawal records

c) Technical Information

• IP address and device type
• Browser version and operating system
• Cookie and session data
• Site usage behaviour and navigation patterns

d) Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories
• Bonus and promotion redemption records

Purpose of Using Information

jeta96 uses your collected information for the following legitimate purposes:

• Account management and verification: Completing the registration process and confirming identity.
• Transaction processing: Completing deposit and withdrawal requests quickly and accurately.
• Customer support: Providing 24/7 Bengali live chat assistance and resolving issues.
• Security assurance: Preventing fraud, money laundering, and unauthorised access.
• Age verification: Ensuring that all users are 21 years of age or older.
• Service improvement: Analysing user behaviour to improve the platform experience.
• Legal compliance: Adhering to relevant laws and regulations.
• Promotional communication: Informing you about bonuses and offers based on your consent.

We will never use your information beyond the purposes stated above. Only the minimum information necessary is collected in each case.

Data Protection and Security Measures

jeta96 applies industry-standard security technology to protect your information:

SSL Encryption

Our entire platform is secured with SSL (Secure Socket Layer) encryption. This means all data exchanged between your browser and our servers remains fully encrypted, making it impossible for third parties to read.

Secure Data Storage

Your personal information is stored on secure servers, accessible only to authorised staff. Passwords and sensitive financial information are always kept in hashed and encrypted form.

Two-Factor Authentication

Two-Factor Authentication is active for account security, preventing unauthorised logins.

Regular Security Audits

Our systems undergo regular security audits. Any vulnerabilities are identified and resolved immediately, so your information remains secure at all times.

Cookie Policy

The jeta96 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential cookies: To maintain login sessions and ensure the basic functionality of the site.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To understand site usage patterns, which helps improve the service.

You can control or delete cookies at any time from your browser settings. Please note that disabling certain cookies may cause some features of the site to not work properly.

Sharing Information With Third Parties

jeta96 strictly ensures that your personal information is not sold or misused. However, information may be shared in the following limited circumstances:

• Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay.
• Identity verification services: Verification is carried out when needed to ensure a safe and legitimate environment.
• Legal obligations: Information may be provided in accordance with a court order or a lawful request from a legal authority.
• Game providers: Game providers may access technical data for specific technology solutions — but not personal identity information.

Every third party is bound by strict confidentiality agreements and under no circumstances may they sell or use your information elsewhere.

Data Retention Period

jeta96 retains your personal information only for as long as it is necessary:

• For active accounts: Complete information is retained for as long as the account remains active.
• After account closure: Information may be retained for a specific period as required for legal compliance and dispute resolution.
• Financial records: Retained for the period prescribed by regulatory requirements.
• Marketing data: Deleted immediately upon withdrawal of your consent.

Once the retention period ends, information is securely deleted or anonymised so that it can no longer be linked to any individual.

Your Rights and Controls

Every user registered on jeta96 has the following rights regarding their personal information:

Right of Access and Review

You may request a complete copy of the information stored in your account at any time.

Right to Correction

If there is any error in your information, you may request a correction. We will make the correction as quickly as possible.

Right to Deletion

You may request the deletion of your personal information upon closing your account — except for information that falls under legal obligations.

Right to Object to Processing

You may object at any time to marketing or certain types of data processing, and we will respect that objection.

To exercise any of the above rights, contact us via live chat or email.

Protection of Minors

jeta96 strictly provides services to those aged 21 and above. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of registration.

If we find evidence that a user is under 21 years of age, the relevant account will be closed immediately and the collected information will be deleted.

Policy Changes and Updates

jeta96 may update this privacy policy from time to time. For any significant changes, we will:

• Update the date on this page.
• Notify registered users via email or live chat.
• Re-consent may be sought for important changes.

Continued use of the site after a policy update will be taken as acceptance of the revised policy. We therefore recommend visiting this page regularly.

Responsible Gaming and Data

To ensure responsible gaming, jeta96 monitors user play behaviour. Data collected for this purpose is not used for personal gain, but rather for your own protection:

• Identifying excessive gaming patterns and sending alerts.
• Recording and enforcing self-exclusion or limit-setting requests.
• Providing responsible gaming support in a timely manner.

For more details, read our responsible gaming page.